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About Contractor Management

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The online Contractor Management System underscores the Peabody commitment to the health, safety and wellbeing of everyone on our sites.

It allows contracting companies to self-register by entering their business details and providing information about the work they do for Peabody by completing a profiling questionnaire.

Contractors working on Peabody sites must first register in the Contractor Management System.

Contractors will also register and book their workers into inductions to allow them to safely access Peabody sites.

The system allows Peabody and its contractors to manage a shared duty of care on site.

Which Peabody sites require contractor registration?

Avetta

Avetta manage the Contractor Management System on behalf of Peabody.

Learn more about Avetta.

Find My Peabody Site

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The Peabody Contractor Management process is completed in two parts: company prequalification, and worker registration and induction bookings.

Which Peabody mine sites require contractor registration?

Currently, contractors at the sites listed below must register in the system before coming to work for Peabody.

Please click on the site to see the Registration Process and to find the appropriate system link. Check back regularly as more Peabody mine sites are added to this page.

Queensland sites:

New South Wales sites:

Help and Resources

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System Documents

CMJV Mine documents

Wambo Mine documents

Wilpinjong Mine documents

Metropolitan Mine documents

Helpful Resources

Our Knowledge Base now provides comprehensive guidance on various aspects of our system. This includes instructions on accessing your account and registering, navigating our supplier portals, managing roles and worker subscriptions, setting up and using the Workforce by Avetta Mobile App and other support materials.

The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have you approved faster.

Complete and return this form if you have a new worker who is already registered to a different company in the system, and you need them added to your company. Workers can be removed from your company by an administrator directly in the system. Instructions on how to complete this process are available under the End Employment sub-heading of this page: https://kb.pegasus.net.au/display/WFMS/Supplier+Portals

Frequently Asked Questions

Please click to expand the FAQ below.

1. How do I know if I need to register in the Peabody Contractor Management System?

Currently, contractors working at these Peabody sites must register their business and workers in the Peabody Contractor Management System.

  • Brisbane Head Office
  • Burton
  • Centurion Mine
  • Coppabella Moorvale Joint Venture (CMJV)
  • Exploration
  • Metropolitan
  • Wambo
  • Wilpinjong

Where you register your business and workers depends on the site you will work at. Visit Find My Peabody Site for details about the process for each mine.

2. How much does it cost to register?

Worker registration and inductions cost:

  • Individual registration: $123 + GST per employee annually, including training.
  • Replacement card: $30 + GST per card

3. Who do I contact if I have questions about the system?

If you have any questions, or need help in the Peabody Contractor Management System, please contact the Avetta team on 1300 365 747 or email peabodycompliance@pegasus.net.au.

4. How long are registrations and inductions valid for?

Worker registrations must be renewed every 12 months.

5. Can I fast track an application?

Yes, We offer an escalation procedure.

We understand that there are times when you’ll need your data application or access ID cards to be processed faster than our standard delivery time of two working days.

Click to review the Data Escalation Policy.

6. How do I renew?

The annual subscription fee will be automatically deducted from your account at the time of renewal. If you are required to do an annual assessment, you will be notified to log back into Connect to resubmit.

7. How can I get a refund?

If you believe you need a refund, follow the instructions here.

8. Membership and billing

If you have questions about your invoice or membership, click here.

9. How do I add and manage users?

If you need to add additional users, click here for instruction.

10. How do I remove a client connection?

If you choose the wrong Peabody site or accidently add another client, click here for instructions on how to remove the connection.