Frequently asked questions

and helpful documents

Help and Resources

System documents

Millennium Mine documents

Moorvale Mine documents

Coppabella Mine documents

Helpful resources

This Knowledge Base includes steps to check company compliance, search for and edit employees, run reports on competencies or work hours, and create users, among other helpful tips. This process can be completed in Onsite, the Pegasus software that powers the Peabody Contractor Management System.

The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have you approved faster.

Complete this form if you have a new worker who is already registered as a Peabody contractor, and you need them transferred to your company.

Frequently Asked Questions

Please click to expand the FAQ below.

1. How do I know if I need to register in the Peabody Contractor Management System?

Contractors working at these Peabody sites must register their business and workers in the Peabody Contractor Management System, which can be found by clicking the REGISTER/LOGIN button at the top of the page.

  • Moorvale
  • Millennium
  • Exploration
  • Coppabella

2. How much does it cost to register?

Company registration is at no cost to Peabody contractors.

Worker registration and inductions cost:

  • Individual registration: $75 + GST per employee inclusive of all required online training for a period of 2 years.
  • Individual renewal (every 2 years): $75 + GST per employee inclusive of all online training required to remain current in the selected roles across all Peabody sites.
  • Replacement card: $30 + GST per card

Moorvale and Coppabella only:

  • Classroom induction booking: $25 + GST per booking per employee.

3. Who do I contact if I have questions about the system?

If you have any questions, or need help in the Peabody Contractor Management System, please contact the Pegasus team on 1300 365 747 or email

4. How long is company registration and inductions valid for?

You will be emailed to renew company registration in the system every year.

Worker induction validity varies from site to site. Current duration is:

  • Coppabella – 5 years
  • Millennium – 5 years
  • Moorvale – 5 years
  • Metropolitan – 2 years
  • Wilpinjong – 3 years
  • Wambo – 2 years
  • North Goonyella – Surface 5 years / Underground 2 years

5. How do I transfer an employee to my company in the system?

If one of your workers has an Onsite profile from another company and you’d like them transferred to your company, email these details to

Transferring employee:

  • full name
  • date of birth
  • Onsite ID number

Transferring company:

  • name
  • ABN
  • your position

You can also call the Pegasus team on 1300 365 747 to make the transfer with these details over the phone.